Accessibility statement for Edinburgh: Connecting our city, transforming our places
This website is run by the City of Edinburgh Council. We want as many people as possible to be able to use this website.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- many PDF documents are not accessible to screen reader software.
- some videos do not have captions and rely on auto-captions, which are not accurate
- some text is presented as an image.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email firstname.lastname@example.org.
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We aim to have all of the below issues fixed by April 2020.
The videos on this site do not have accurate captions. This does not meet WCAG 2.1 success criterion 1.2.2 (captions - prerecorded).
PDFs and other documents
Many of the downloadable documents are not accessible. Some documents are provided by third-party viewers, which are not accessible. This does not meet WCAG 2.1 success criteria 4.1.2 (name, role value) or 1.3.2 (meaningful sequence).
Images of text
Some text is provided as an image in a manner that is not accessible to screen reader users. This does not meet WCAG 2.1 success criterion 1.4.5 (images of text).
Text alternatives for images
Some of the images do not have appropriate text alternatives to make them accessible to visually impaired users. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content).
Some links use text that is ambiguous or does not describe where they direct. This does not meet WCAG 2.1 success criterion 2.4.4 (link purpose - in context).
Content that’s not within the scope of the accessibility regulations
Our older PDFs documents do not meet accessibility standards - for example, they are not structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs documents we publish will meet accessibility standards by April 2020.
How we tested this website
This website was last tested on 20 November 2019. We tested the website manually to ensure compliance with each criteria of the WCAG 2.1.
We tested all HTML web pages on the site at this date and a selection of 10 documents.
This statement was prepared on 20 November 2019. It was last updated on 20 November 2019.